Retail DTC Global Business Process Lead, Next Generation Transformation

Retail DTC Global Business Process Lead, Next Generation TransformationRef #: W151834Department: Business StrategyCity: Plan-les-OuatesState/Province: GenevaCompany DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.Position OverviewAs a part of Ralph Lauren’s Next Generation Transformation (NGT), the core operating systems of the company (SAP, Island Pacific, and Microsoft D365) will be replaced with a common Enterprise Resource Planning (ERP) solution enabling the Ralph Lauren team to continue delivering competitive advantages in our next great chapter and beyond. Today, Ralph Lauren is forming the Program Initiation Team to begin creating the transformation plan, defining how the company will operate going forward and how the implementation of the new systems will lead to a common way of working globally across the company. This new way of working impacts almost all of the business including Planning, Sourcing and Buying, Retail and Wholesale, Logistics and Distribution, and Finance.The Retail Direct to Consumer Global Business Process Lead will join a small team of business function process leads, IT domain leaders, and the ERP vendor representatives known as the Program Initiation Team who will work together to take the first steps in this journey. The team will work closely together to achieve a set of common objectives below ultimately leading to the initiation of the global program and the creation of all the articles needed to launch the project in 2025.Program Initiation Team objectives:Creation of a detailed and documented understanding of the current RL AS-IS business processes across all 3 regions.Creation of a detailed and documented understanding of the TO-BE business processes together with the ERP /Edge vendors’ experts identifying any gaps, compared to the AS-IS business process, for resolution during the design phase.Identification of any specific interim operations requirements considering the implementation plan will require multiple transition steps over regions and time before the new ERP is fully deployed.Creation of a detailed RL Project team structure ensuring the headcount and budget requirements required to support the project are included in the project budget.Creation of a skills inventory and training pathways for upskilling soft and hard skills required for RL Project Team members and RL business users.The role will work very closely with the application teams and the business leads to ensure that they are prepared for the collection of the information required. This specific role will be responsible for leading the collection of the required information from the Retail DTC business process working closely with its business and IT counterparts.Responsibilities include:Work with all the IT, business, vendor teams to ensure the scope is in alignment with expectations and the budget.Creation of a clear picture of the current AS-IS, documenting the data flows and dependencies and integration points for the current ERP and Edge systems by region.Ensure that the ownership (business and IT) is clear across the edge systems and that their responsibility as part of the cutover is clear.Identification of gaps in any of the respective process or technical areas in the TO-BE solution so that mitigation can be created.Preparation of the various teams as much as possible for the upcoming mobilization.Creation of an approach to testing that will enable an agile approach to developing and releasing new capabilities.Work with the various teams to develop the high-level cutover approach by system by object by phase.Assistance in identifying training needs to facilitate knowledge required by the teams.Development and maintenance of individual and integrated project plans, including scope, objectives and milestones, deliverables, risks and issues.Agreement on an overall approach for the capturing of business requirements, documentation, testing criteria in an efficient manner.Experience, Skills, and Knowledge:Minimum 8+ years of experience with a proven track record in related role.Experience within a vertically integrated retail environment; fashion apparel experience is highly desirable.Strong understanding of the retail business store merchandise and operational processes within an international fashion apparel business.Understanding of the dependencies within an Omni Channel retail environment.Exceptional written and oral communication skills.Ability to confidently engage with and influence senior executives.Strong analytical skills: Leverage data to make strategic decisions.The ideal candidate is pragmatic, a problem solver, thrives under pressure, and excels at multitasking.Strong strategic vision but is also comfortable taking a hands-on approach to achieve results. #J-18808-Ljbffr